Returns & Exchanges

At Creative Goods, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.