Frequently Asked Questions
Everything you need to know about shopping with Creative Goods.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
Yes, at Creative Goods, we prioritize ethical manufacturing and sustainable materials. We partner with suppliers who adhere to fair labor practices and environmental standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes at checkout for a small additional fee to make your gift extra special.